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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All IVZ products

Electronic scales for cars, dispensers, monorails, scales for weighing livestock, commodity scales, boilers, hydraulic woodcutters
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  • Car scales IVZ
    Car scales
    VAE 8913-5, VAE 8913-100, etc.
  • Electronic metering scales IVZ
    Electronic metering scales
    VDE-3T-2000, VD-2000, etc.
  • Monorail scales IVZ
    Monorail scales
    VME-8909, etc.
  • Other products IVZ
    Other products
    AGACH-900, AGACH-500K, etc.
  • Hydraulic woodcutters IVZ
    Hydraulic woodcutters
    DG5-01, DG5-02, DG5-03, etc.
  • Electronic scales 1000-3000 kg IVZ
    Electronic scales 1000-3000 kg
    series 1000, 2000, 3000, etc.
  • NIP scales 50-200 kg IVZ
    NIP scales 50-200 kg
    W 8908, W 8908-100, etc.
  • NIP scales 500-1000 kg IVZ
    NIP scales 500-1000 kg
    W 8908-500, W 8908-1000, etc.
  • NIP scales 500-3000 kg IVZ
    NIP scales 500-3000 kg
    TUE 8908-1000, TUE 8908-2000, etc.
  • Boilers IVZ
    Boilers
    KOTT-2M, KOP-2M, etc.
  • Scales for weighing livestock IVZ
    Scales for weighing livestock
    series 500Xx, 1000Xx, 2000Xx, etc.
  • Electronic scales 60-600 kg IVZ
    Electronic scales 60-600 kg
    60, 100, 150, 150U, 250, 300, etc.

NEW TECHNOLOGIES GROUP

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